Customer Feedback

Latest comments from UKARS clients

Steve Fretwell, Family History Researcher of UK Ancestral Research Services completed the family tree of my family and the service and results where of the highest standard. During the research period Steve kept me informed by email of the progress and any interesting facts he discovered and then once complete and the full album and CD’s where delivered, the depth of information and presentation where first class and our family will enjoy many months reading our family history.
“Steve’s service was second to none and as this was a surprise present for our mother’s 79th birthday, Steve delivered on time and all the Hope Family say a big thank you for this.”
Brian Hope
Brazil

“I would recommend Steve of UK Ancestral Research Services to anybody wishing to trace their family ancestors. Steve has been professional and kept me up to date all the way. I cant rate his services enough I am thoroughly pleased with the outcome of my family tree. A big Thank You.”

Elaine Mann
Northborough

“We got our family tree done for a gift for our mothers birthday she had always wanted to research it so we had it done as a surprise. Steve Fretwell did a great job and we were all delighted with it. The extent of all the work that went into it was evident when we received it and we couldn’t be happier. Thanks so much for the good work Steve!”

Dawn Bainbridge
Tyne & Wear

“Words can’t describe just how pleased I am with the service Steve offers and the final product. Really interesting knowing my roots, and proud to say I’m Yorkshire boy through and through. Over 240 years of history. The heirloom package made a great present for my mum and dad’s Christmas present. I can’t recommend enough.”

Daniel O'Neill
Yorkshire

“This amazing record has been carefully prepared and presented. Great communication throughout. A family heirloom has been created. Thank you.”

Stephanie Sergeant
Hampshire

“My mum was over the moon to finally see our ancestors in black and white, it’s amazing. So much so, we had a glass of bubbly to celebrate. Just ploughing through all the dates etc. now, it’s such a lot to take in! I would just like to thank you again, firstly for being so helpful in the early stages, I know my information was a bit jumbled!! Secondly for a very professional service, and lastly for bringing a smile to my mums face, even a tear!! A lasting memory. Thank you”

Julie
Tenerife
“It is very difficult to put into words how excited I was when the package arrived from Steve containing my family history but after opening the album I was taken on the most wonderful journey back through time discovering who my ancestors were, where they lived and their jobs.

This was 3 days ago and I am still overjoyed by just how many people were found on both sides of my family. Steve went back 9 generations and found 276 individuals in 57 family groups over a 280 year period and what he accomplished was far greater than anything I was expecting.

The quality of the finished product is first class and the information provided second to none and with all of this I cannot recommend him highly enough and no doubt future generations of my family will be so very pleased with his work”

Shirley Nimenko
Hampshire

“I received the final product about a week ago and it’s brilliant! The presentation is faultless. I would recommend UK Ancestral Research Services to anyone thinking about tracing their family history. Thank you to Steve for all his hard work.”

Lynn Dunford
Dagenham, Essex
“I am still left feeling that I have ripped this company off! An incredible package presented to me after weeks of research.
The standard of customer care is of the highest possible standard and the overall cost was very reasonable. Cannot recommend it highly enough. Extremely impressed.”
Emma Martins
St Ouen, Jersey
“After many months of searching for a company to take on my family search I found UK Ancestral. I would have no hesitation in recommending their services, Steve was very professional, a great communicator throughout who kept me in the loop and the end product was one very very happy family member who now knows a bit more of his family history.

A great service and highly recommendable”

Melanie Connell
Bracknell, Berkshire

“Thank you so much for my family tree package. I am so thrilled, it is absolutely beautiful. I shall enjoy reading every page. So much to take in!!”

B Young
Feltham, Middlesex
“What a surprise we found in the whole layout of my families past history. Both my wife and myself were amazed at the results of your findings. This was better than any Christmas box that you could receive.”
Thank you very much for all your hard work.
R and E Tucker
Birchington, Kent
“I received the two packages this afternoon,WOW! I didn’t think it would be so detailed.
The wall chart, book and Cd’s are so professionally done.
I went up to mum’s after work,and she is over the moon with the whole package.
I would like to take the time to thank you for a very professional job.
WELL DONE.”
G Fox, Weston
New South Wales, Australia
“I got my packages today, and was very impressed, UK Ancestral Research Service have been very busy on my behalf. They have given me lots of information and it will take myself and my family a while to digest. The chart is fantastic and I couldn’t have imagined it would have been presented like that, its excellent and the available photos for some of the ancestors is a nice touch.

I am very pleased with the whole package and Steve’s advice throughout, its been a pleasure doing business with UKARS. I would recommend your services to anyone interested in researching their family. Thanks again for all your help and advice.”

Terry Childwall
Liverpool

“It is such a mine field, so much information to take in, it can be quite overwhelming. It is soooooooooooooo interesting, the book I love, well I love all of it, just lost for words at times, and all in a positive way! Still going through family tree, can’t put it down!”

Julie Payton
Warrington, Cheshire

“I highly recommend UK Ancestral Research Services. We were convinced as we came from a ‘poor’ family that Steve would be unable to compile a family tree for us but because of his very professional research skills he surprised us by finding family members back to the 1600s”

Frances L Thomas
Milton Keynes

“UK Ancestral Services are very professional and responsive and I am delighted with the product I received. Their customer service is exemplary with very regular communication and advice. Working with them will not disappoint you. I would thoroughly recommend them”

A Jeffries
Thurrock, Essex

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